Privacy Policy
Privacy Policy
Effective Date: 4.09.25
At Chhaap , we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes the types of information we collect, how we use it, with whom we share it, and the rights available to you under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of data:
Personal Information: Name, email address, contact number, billing/shipping address, account details.
Payment Information: Processed securely via third-party payment gateways (e.g., Razorpay, PayPal, Stripe). We do not store payment details.
Technical & Usage Data: IP address, browser type, device details, cookies, and browsing activity.
Marketing Data: Preferences for receiving newsletters, promotional offers, and brand communications.
How We Use Your Information
We may use the collected data for the following purposes:
To process, confirm, and deliver your orders.
To respond to inquiries and provide customer support.
To send promotional emails, offers, and newsletters (if you consented).
To analyze site performance and improve user experience.
To comply with legal obligations and prevent fraudulent activities.
Sharing of Information
We do not sell, rent, or trade personal information. However, we may share information with:
Payment processors to securely complete transactions.
Shipping/logistics partners to deliver your purchases.
Analytics and service providers for website improvement and targeted advertising.
Law enforcement or regulators when required by applicable laws.
Advertising Partners’ Privacy Policies
We may work with advertising partners and third-party ad networks who use cookies, web beacons, or similar technologies to collect non-personal information about your browsing behavior. These partners may use the data to serve personalized ads across the internet.
Each advertising partner has its own Privacy Policy. We encourage you to review the respective policies for details on their practices and opt-out options.
Third-Party Privacy Policies
Chhaap’s Privacy Policy does not apply to third-party websites, tools, or services linked from our platform (e.g., social media platforms, payment gateways, or advertising partners). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Cookies and Tracking Technologies
We use cookies to improve site performance, personalize content, and provide relevant marketing. You may disable cookies via your browser settings, though some features may not function properly.
Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of transmitted information.
Children’s Information
Our services are not directed at individuals under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us immediately, and we will delete it.
CCPA Privacy Rights (For California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Request disclosure of categories and specific pieces of personal data we collect.
Request deletion of personal data collected.
Request that we do not sell personal information.
To exercise these rights, please contact us at houseofchhaap.in@gmail.com with the subject line “CCPA Request”. We will verify your identity before processing the request.
GDPR Data Protection Rights (For EU/EEA Residents)
If you are located in the European Union (EU) or European Economic Area (EEA), you are entitled to the following rights under the GDPR:
The right to access your personal data.
The right to request correction of inaccurate data.
The right to request erasure of your data.
The right to restrict processing of your data.
The right to object to processing of your data.
The right to data portability.
The right to withdraw consent at any time.
To exercise these rights, please contact us at houseofchhaap.in@gmail.com. We will respond in accordance with GDPR timelines.
Your Rights and Choices
Regardless of jurisdiction, you may:
Opt-out of marketing emails by clicking the “unsubscribe” link.
Request updates, corrections, or deletion of your information.
Manage cookies through your browser settings.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be reflected on this page with the revised Effective Date.
Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:
houseofchhaap.in@gmail.com